Thursday, November 02, 2006

Making friends

Background for a bit of context;

I work for a company that contracts to the Fed. That means I work with people that are Fed and people who are employed by the same company I am. That makes a HUGE difference in how I deal with them.

Fed people dig me.. Some in my company.. not so much..

So.. I had to do a crapload of data entry last week. I got an email this morning that a piece of the record I was entering was incomplete, because they didn't tell us in the beginning what it was supposed to contain. It's the "free text" notes section, and I simply pasted in the "notes section" from the source data because that.. like made sense and shit.. So.. they want me to go back and update all the records I entered.

Me;

Apparently nobody had audited a single CCR I entered from the very beginning.

Her;

Oh yes we have. Please don't lash out at us, we are suppose to be a team. We are all in this together and no one has a fun job doing any of this.

We have found many errors have been made by you and others. We are continuing to find errors and have notified the entire team to be more careful. As I mentioned previously some people have corrected your notes (so-and-so updated many of your records). We have sent multiple requests to you and others to update this field correctly. This is not a field we can audit the 1000+ records easily.we must go in each record individually to ensure it was done.

Please, let's just work together to get this done. It doesn't matter that you misunderstood what was needed in this field.we just need to correct the records now before it is too late.

If you have any additional questions please feel free to contact me directly.
What irritates me is that they did NOT instruct us to populate that field with the data they wanted, and the did NOT notify me that the field was not populated correctly on ANY of the records as I was entering them.

So.. I called up my Fed manager, who happens to think I'm the greatest thing since.. well, since the dawn of history, and he's going to have a "chat" with "her".

I despise office drama, and I've been able to stay out of it nearly entirely.. but I'm not a data entry clerk, and I'm damn sure not going to fix a bunch of shit that somebody else screwed up. But the bottom line irritation that I've always had with the "configuration management" people is that they think they are the key cog in the machine that gets projects completed. They're not. It's the engineers that make shit work.. not the people that do all the BS fluff that goes with it.

The CM people are emo and nub.. and the stupidest thing of all.. The source and destination databases are the same type.. So.. what would you do? Would you get a programmer to spend a few hours writing an extract and import to the DB's, or would you hijack a bunch of really expensive people to get them to type it all in?

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